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Principles
Your ability to prevent error relies on personal competencies.
Ideally, you will be supported by an external system. Both personal
and organisational safety systems have limited effect and reach.
Red Flag's purpose is
to overcome those defects. This aim can only be realised if:
- The nature of the "holes in the cheese" (the Reason
model is described in The Tools) is understood.
- That is, potential failure points have been
diagnosed by reviewing real world experience.
- The antidote designed for each identified problem is capable
of dealing with it.
- That is, design of defences conforms to established
principles of self-evident merit.
Red Flag's design reflects
critical principles. It is the difference between yet another published
scheme – good looking but ineffective – and truly viable error-prevention
forces.
Key Principle –
Personal Responsibility
You should undertake Red
Flag training in your own time. (That’s not to exclude
the possibility that an enlightened employer will set aside work
time for Red Flag activities.)
Treat it the same as your physical fitness routines.
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Safety skills are
amongst those attributes you are expected to bring to work
each day in a fit and healthy state. An example
is the expectation that you will not report for duty impaired
by drugs, alcohol, fatigue, undeclared emotional distress,
or other debilitating condition.
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Other examples of the expected-to-bring-to-work package
include your own education and training attainments.
Just as a poor state in any vital professional competency will
(if detected*) be to your disadvantage, stronger-than-average ability
in safety critical skills should be a plus. And when you are fully
confident that all of your essential skills are in a fit state you
will happily agree to have them tested.
Employees who voluntarily and diligently engage
in such a disciplined personal fitness regime can expect favourable
recognition.
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* Red
Flag invites adoption
of an ethical code - a sense of responsibility that will ensure
that if you are carrying a temporary impediment to safe operation
you will declare it.
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Training
Red Flag is a basic
safety regime that focuses on accident prevention. Basic
doesn’t mean simple in this usage. It signifies that it
operates at the lowest level of the chain of accident causation
– where a single human is the last line of defence against
catastrophe.
It is a
do-it-yourself program, an all-encompassing personal system, of
which training is the central error preventive force. All necessary
references can be accessed on the website and through the
User Guide.
As with any course of training, there is an Introductory
phase followed by continuous skill maintenance.
Mutual Support
Activating the concept of mutual support is fundamental
to Red Flag effectiveness.
Ideally, the
procedure operates as a team function – challenge and response. One
person says, "This is a Red Flag
situation", the other confirms and adopts the Checklists'
precautionary Risk Management and decision processes.
When alone, your Virtual Crew is activated. You play both
roles; challenger and respondent. Virtual Crew function is an exercise
in self-monitoring. And it works best when the words are spoken
aloud.
Modular
Design is modular for several reasons. The first is to
recognise the fact that many members will already possess the
critical skills – though it’s unlikely all of them will be at
the requisite high fitness state. You only need to work on areas
of need.
Modular design is also intended to ensure that Red
Flag’s active elements plug seamlessly into any other
safety program, training course or system of safety management.
Red Flag has the power
to act as a catalyst energising and augmenting existing safety measures.
(It’s especially useful in re-energising good-but-dormant
safety systems.) See: Applications.
Unlike many modular systems there is no particular order of
assembly. (A modern jet engine, for example is modular. When
building it, it’s sort of necessary to start with the Core.)
The main reason for that lies in training principles.
That is:
- Diagnose first - measure current fitness states.
- And only after that, apply training prescriptions to areas of
need.
Many aspects of Red Flag
will already be deeply ingrained into your lifestyle. For example,
you routinely apply a formal Risk Management procedure before
a hazardous activity such as crossing a road - perhaps only occasionally.
- Self-diagnosis will permit you to note those areas where
no or little action is needed.
- You can focus on the other areas to build the complete array
defences.
Your ability to self-diagnose will be aided by descriptions of
the essential skills and skill sets in
The Tools.
Integration
A related principle applies to other safety systems. In
many industries, they have evolved separately. Workplace Health
and Safety regulation, for example, is enshrined in State and Federal
laws, while different laws apply to aviation safety. And yet the overall
aims are the same – prevention of hurt and damage.
One raison d’etre for Red
Flag is that legislative provisions provide imperfect
sets of defences. We know that from experience – the accidents
keep happening. Red Flag
fills the gaps, so to speak. However, it will work best when
it is merged with other systems. Indeed, all separate components
will work better when integration is complete and effective.
The key differences, of course, are:
- Red Flag is activated
within the individual, and,
- Aims at the underlying causes left untouched by other
safety systems.
In other words, Red Flag
will act as a catalyst enhancing the effect of other systems. That
catalytic effect is at its most potent when all systems blend into
one seamless approach to overall safety.
Practical
Red Flag is
practical. It takes effect through actions.
- Error originates in decision - activiated by the action imperative
.
- All acts of choice are made more reliable by a formal decision
procedure.
- The Checklist is the primary decision aid.
- It should be carried at all duty times.
- For that reason it is printed on plastic
for durability.
- The Checklist’s function is to raise awareness at the point
of decision.
- After some usage, just touching it will have
that effect.
- However, formal practices are needed to prevent
adaptation.
- Notes within the Checklist cover brief reminders of how the
error-preventive tools work and the main arguments andRed
Flag design
principles.
- There is more detail in the User Guide. Reading these
sections serves as a continuous "wake up" stimulus to
higher safety alertness.
Competency-Based
Further support toRed Flag
credibility lies in the competency-based design.
- Key competencies are identified, as are measures to ensure they
are exercised continuously to a fit state.
- Appraisal provides evidence of the ability to perform the competencies
– under stress.
Recognition of Current
Competency
In offering the opportunity to enhance Personal Error-Prevention
(PEP) skills, Red Flag
ensures that the start point is recognition of existing safety
competencies.
- Everyone possesses these attributes, at greater or lesser levels
of fitness.
- Objective testing establishes the starting baseline (an
accurate measurement of PEP fitness).
- You’ll know which of the critical skills
are in good shape.
- As well, the first test provides the benchmark against
which subsequent attainment can be monitored.
Value
The Basic
Program can be accessed for free. Value-adding options are relatively
inexpensive.
The price of Professional subscription is value for money. It funds
participation by a multi-discipline Team.
Corporate discounts are possible in recognition that some
mutual support functions are carried out within the company. However,
EMSA's responsibility for monitoring is such that the potential
for discounting is small.
Select Group
Red Flag is
for the individual – but not everyone.
- A relatively small percentage of people cause most accidents.
- One of their (endearing?) characteristics
is they avoid disciplined systems and rigorous training.
- Indeed, as diagnosis is an essential feature of this genre of
training, the people who most need it tend to exhibit,
powerfully, a preference to avoid confronting – and acknowledging
– their problem.
- By undertaking demanding training within a structured system,
and by sticking with it, you define yourself as amongst the less
error-prone.
- Red Flag validates
PEP* skill fitness through objective appraisal - beyond
doubt.
- That is, you can prove you are not
one of the accident-causing types.
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Regardless,
everyone who undertakes and continues with
Red Flag
training will improve his or her
PEP skills. It'll be an exclusive and worthy
club.
* PEP
= Personal Error Prevention.
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Evolution
Red Flag 2006
is the first outing for this safety system.
- Feedback from participants – especially through the medium of
Incident Reports (routine reports are an important component of
the Program) – will ensure the system develops.
- This is especially applicable to applications within specialised
occupations. The general system will progressively become more
specific.
Credibility
The
Tools sets out the arguments that bestow credibility upon the
underlying design criteria and principles.
- That will ensure that those who diligently engage in a Red
Flag Program will possess the
persuasive proof they need to secure a benefit in recognition
of their lower potential for error.
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Under
the Personal Responsibility Principle,
the benefits you derive from Red
Flag are the product of your own dialogue with
the benefit provider [employer, insurance company, etc]. The
better the proof you carry into those meetings … .
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Attenuation of Effect
Humans are incapable of maintaining anxiety and alertness
states.
- We don’t like the discomfort it produces so we detune the
receiver antenna.
- The effect of even the best-managed safety
systems insidiously wears off.
- It’s especially the case when there are few incidents/accidents.
- Perversely, the better we get at safety –
the harder it is to maintain awareness of hazard.
- You must continuously work on your own version of Red
Flag to ensure it remains effective.
- Example: Focus on the habit-pattern-interruption
mechanism (speed bumps).
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Company
accountants often don't help, either. If there's
no return - ie, no accidents - then why continue to
invest in attaining that objective? Haven't
we achieved the aim? No disrespect is intended here to enlightened
accountants. They'll invest in safety.
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Proof of Fitness
Red Flag's
fitness testing regime is at three levels: daily, weekly and
monthly . That may seem a lot. However, the tests have several
purposes.
- The obvious one is an ongoing display of commitment to fitness.
- As well as re-assuring you that your exercise program is
having positive effects, it assists you in your never-ending
re-dedication to the challenges of remaining alert when you need
to be (defeating system atrophy).
Perhaps more important is that continuously displaying a willingness
to be tested also gives evidence of the sort of open mind
you will bring to Risk Management processes and safety awareness
in general.
- For example, you will readily accept a policy of routine – not
random – drug/alcohol testing.) It marks you
as the sort of decent person others respect and value.
Beat Safety System
Entropy
Red Flag focuses
on personal skills and attributes – within a managed
system.
- The key personal components are clearly identified, as are the
means for maintaining their fitness.
- Potential advantage linked to PEP fitness state should
sufficiently encourage continual exercise.
- That motivating factor is supported by a back-up: an alert is
flashed to the benefit provider, that could be the trigger for
withdrawal of privilege, if fitness diminishes.
- As with all back-up systems, you pray it’ll never be needed.
Unlike many safety-training programs, Red
Flag includes a continuation regime. It involves
daily, weekly and monthly activities, all of which are recorded
and assessed. In addition, fitness testing is continual.
Rationale
Inspections and audits of some of the very best
safety systems continually reveal a significant failing – waning
(or completely dead) enthusiasm for safety measures. It’s a
lack-of-signs-of-achievement problem. Success in business
is measured by returns. Safety systems inhibit incidents
and accidents – and suffer from the opposite effect – an apparent
nil return on the investment. Cut the budget. Don’t try so hard.
Not enough time. There are work things to do with obvious outcomes.
Generate revenue. Not another meeting. And so on.
Dedication
Individuals find it tough going as well as systems.
- They leave safety training events vibrant with motivation …
but find it hard to keep it up.
- Having learned protective actions against abnormal situations,
when such things don’t happen there’s no chance to reinforce
the learning through practice.
- When the challenges never eventuate, the sense of cause to keep
practising to beat them wanes.
Beating Adaptation
As noted earlier, you might call the above effect safety
system entropy.
- The solution lies in continually energising both the
safety system and the skills it relies on.
- Skills are individual attributes. It’s the same as remaining
in good condition for sport.
- Train hard, test yourself against benchmarks, never stop.
- And you won’t get people to do that unless they are committed.
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Good
people respond to the appeal of a proper cause. Red
Flag can be such a mission.
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